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Buying Convenience and Building Reputations

Buying Convenience and Building Reputations

There was a post on Harvard Business Review a few days ago titled When Marketing is Strategy. It discusses the shift in focus at many companies from “upstream” activities to “downstream” activities.   Which is true in many respects, but ...

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Efficiency Trends In Legal Departments and In-House Counsel

Efficiency Trends In Legal Departments and In-House Counsel

Last year The Corporate Executive Board (NYSE: CEB), conducted a wide ranging survey of over 300 of its member’s legal departments. They’ve been conducting such surveys for a decade now and put together a list of the 9 efficiency trends they project ...

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What It Feels Like To Be A Client

What It Feels Like To Be A Client

  It’s easy for lawyers to become entrenched in their position and lose the perspective of someone not well-versed with the law. They lose perspective on what it feels like to be a client. Clients usually come to a lawyer ...

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How Not to Make Informed Decisions

How Not to Make Informed Decisions

  A couple days ago Consultant’s Mind had a post on on the book Nudge. Nudge puts forth the argument that while people think they are making informed choices, more often than not they are relying on default choices. Essentially ...

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The Cost of Convenience

The Cost of Convenience

In addition to having an over-inflated sense of self-worth, young people today are facing another problem: smartphones. But smartphones are useful tools! But I’m more connected! But I can work from wherever! But, but, but… Yes, all the above is ...

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Negotiation 101: The First Steps

One of the reasons Americans loved Saturn cars was the “no-haggle” policy — which, to an Indian, is code for “let’s charge these suckers more because they’re afraid of negotiating.” - Ramit Sethi Lawyers do not have the option of being ...

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