Alfred P. Sloan, Jr., famed chairman of General Motors in its heyday, has been attributed with saying the following at a top committee meeting: ‘Gentlemen, I take it we are all in complete agreement on the decision here.’ Everyone around the table nodded...
F. Peter Phillips (commercial mediator, former Senior VP of CPR) recently had an interesting post on resolving conflicts. He frames it in from the perspective of a hospital negotiating with a misdiagnosed patient. For the details, go check it out, but I’ll...